Payment Policy

Effective date: August 7, 2026

Purchases through thehydrojug are priced and processed in USD unless the live checkout expressly states otherwise.

Payment methods

Supported card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options actually displayed at checkout and approval by the issuer. We do not promise an installment plan, cryptocurrency, digital wallet, or other method unless the live checkout offers it.

Transaction review

The issuer or payment provider may approve, decline, or hold a transaction. We may use reasonable fraud screening, address verification, and confirmation requests. Authorization confirms neither acceptance nor shipment of an order.

Declined transactions and holds

If checkout is declined, verify the card number, expiration, security code, billing address, funds, and issuer restrictions. A bank may show a temporary authorization for an incomplete order; the issuer controls when that hold is released.

Taxes and original-method refunds

The full order total is shown before submission. Taxes are collected when required by applicable law. An approved refund is sent to the original payment method under the Refund Policy and usually posts 5–10 business days after issuance, depending on the financial institution.

Payment-system safeguards

Shopify and the applicable payment providers handle payment information. We use reasonable safeguards and do not ask customers to email complete card details, but no electronic payment or storage system can be guaranteed completely secure.

Purchase-stage note — Transaction scope

This summary connects the store's responsibilities with the customer's next step. It covers USD pricing, live-checkout card options, issuer authorization, fraud review, taxes, holds, and original-method refunds. This page applies specifically to thehydrojug and its selection of consumer products and merchandise currently presented in the live storefront.

Merchant contact information

thehydrojug
Email: Support@thehydrokin.shop
Phone: 434-263-5558
Physical address: 317 3rd St, Colonial Beach, Virginia, 22443, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).